Verified account

Verify your account at Spaceslots Casino before you cash out

The licence requires an identity and anti-money-laundering check, and Spaceslots Casino allows up to 66 hours to complete it.

Start the verification

Regulated by the UK Gambling Commission, licence 82117-8376-R-380344

Six facts

Your verification in six lines

These six lines settle who runs the check, how long it takes and where to ask.

Who checks

Spaceslots Casino Ltd

Licence holder

UK Gambling Commission, 82117-8376-R-380344

Review time

Up to 66 hours

Required before

The first withdrawal

Questions

[email protected]

Minimum age

18+

Pass first time

Four uploads, one clear review

Read this the moment a document comes back rejected, or before sending anything at all.

Corners before glare

Place the identity document flat on a dark surface, in daylight rather than under a lamp, and capture all four corners with no finger across the text. Blur and glare cause most rejections.

A full page, not a crop

Send an address document showing your name and full address as they appear on your Spaceslots Casino profile. Anything older than three months, or a page cropped above the address block, will come back.

Last digits in view

Photograph the card or wallet screen from which you deposited, masking the long card number but leaving the name and the last digits visible. A shortened screenshot usually needs a second attempt.

Sixty-six hours, then cleared

Once all four arrive, your file goes to review, and Spaceslots Casino may take up to 66 hours. Keep an eye on your inbox during that window, since a single missing page restarts the count.

When a copy is rejected

The papers that clear your name and address

A clear checklist removes the worry that one wrong copy will stall the whole review.

Proof of identity

ConfirmsYour name and date of birth

Copy must showAll four corners, photo and number readable

Proof of address

ConfirmsWhere you live now

Copy must showYour name and full address, undated gap free

Payment method verification

ConfirmsThe account you paid from

Copy must showYour name and the last four digits

When the message says not accepted

A scan the reviewer can actually read. A photo taken in low light smears the print on your passport page, so the reviewer cannot read the name or the date. Place the paper on a dark, flat surface in daylight Hold the phone still and check the preview first

Same person, two spellings. Showing your middle name one day and leaving it off the account another makes the reviewer pause, because the papers must agree with the details you registered. Compare each line against your registered details Use the full name exactly as printed

From an old address to your current one. Bills dated months back are no longer accepted as proof of address, since the reviewer needs to see where you live now, not where you lived then. Send a bill dated within the last three months Choose a page showing your name and address

Why ask about my money?

From the day a licence is granted, the operator answers to the UK Gambling Commission under licence 82117-8376-R-380344, and that licence obliges Spaceslots Casino Ltd to know where a player's money comes from. Being asked is standard practice for every player, not a suggestion of wrongdoing.

Depending on your situation, one or more of the following may be enough.

Recent payslips from your employer
Bank statements for a recent period
A letter confirming your salary
Evidence of a pension or benefit
Sale or savings documentation

Four trigger points

When the request arrives

Matches how Spaceslots Casino works, with the request timed to your account rather than to a calendar.

A quicker first payout

Before any payout leaves the account, the licence requires your identity to be confirmed, so proof of identity, address and payment method are requested.

Then it changed

A surname spelled differently on a bank statement than on your profile invites a second look, and the reviewer asks for a copy that matches.

A newly added method

Adding a card or wallet you have not used here before prompts a fresh check, and proof of that payment method is requested.

An out-of-pattern payment

A payment far above your usual pattern brings a short request for source of funds evidence, so the account stays in line with the licence.

The wait explained

Short questions, clear answers

Boards lock while a copy sits unclear, so here is the plain version.

When is my check actually due?+

By the time you request a withdrawal, the check must be finished, because the licence requires it at the latest before the first payout. Spaceslots Casino may ask sooner, at registration or at your first deposit. Nothing is blocked until a copy is requested.

What happens if my name has changed?+

Send the proof of address showing the name you use now, alongside your proof of identity. A short note to [email protected] explaining the difference saves a second round. Once both copies agree, the file moves on.

Will I need to send documents again later?+

A cleared file normally stays cleared. A new payment method, an address change or an expired identity copy brings one fresh upload. Requests beyond that are rare, and each one is explained in writing.

Can I upload copies from my phone?+

Yes, a phone camera is enough. Daylight, a steady hand and the whole page inside the frame are all it takes. If the picture looks blurred on your screen, it will look blurred to the reviewer too.

Why was my document refused?+

Usually a corner is missing, a glare hides a line, or the address page is older than needed. The refusal note names the fault, so one reshoot fixes it. Address questions belong with [email protected].

Who supervises Spaceslots Casino?+

The UK Gambling Commission does, under licence number 82117-8376-R-380344, held by Spaceslots Casino Ltd. Players must be 18 or older. The licence is why identity, address and payment checks exist at all.